Who we are
Outworx is a leading outsourcing company within the Global Business Services (GBS) sector.
We believe in delivering precise, people-centric Contact Centre solutions that are tailor-made to our clients’ specific business process requirements.
Our goal is to create a centre of excellence, with a shared vision.
One voice. Let us be your voice.
How we do it
The three “I’s” as we call them, ensure that Outworx continually delivers cutting-edge solutions and services that, together with advanced data analytics and reporting, keeps us at the pinnacle of Customer Experience and Customer Satisfaction within the Global Business Services sector.
Where we do it
Based in Durban, South Africa – one of the most sophisticated and promising emerging markets globally. The unique combination of a highly developed first-world economic infrastructure, and a huge emergent market economy has given rise to a dynamic investment environment.
Our unique geographical position and attractive exchange rate makes Outworx favourable to multiple time zones, which means we offer 24/7/365 customer support to our North American; European and United Kingdom clients, all year round at competitive rates.