UK call centres are renowned for their professionalism and for providing service in celebrated neutral English accents that is easily understandable by both native and non-native speakers. While all of this is true, South African call centres have risen in their estimation globally, and more and more companies are choosing South Africa to outsource their call centre needs to. There are many reasons for that, some of which we’ll delve into here.
One of the many reasons South African contact centres is gaining such ground on UK call centres is because of the same reason behind their popularity. South Africa’s English language system runs on UK English, and many native and non-native speakers maintain great English accents that can easily be understood by people from English-speaking countries around the world. This places South African call centres in a favourable position to vie for contact centre contracts from companies around the globe.
When looking for a South African call centre to take over your contact centre requirements, make sure you’re working with a reputable supplier. Do so by making sure your prospective service provider has been around a while and that they’re able to meet your company’s specific needs.
There’s no need to accept a generic approach to your contact centre needs. Instead, work with a professional service provider that has your company’s needs as its priority. They will also be able to tailor a solution that is as unique as your business is.
Your company’s call centre is in many instances the first contact your existing and prospective customers has with your business. Make sure that it is a favourable impression they receive outsourcing your call centre needs to an experienced and professional company. We are proud of our long history of excellent service in the industry and work hard to provide our clients with the great service that they’ve come to expect from us.
We can scale our service to meet your specific needs. There’s never any reason to accept anything other than the best when working with us. Join the many other companies that have streamlined their call centre requirements by entrusting their needs to us. Our team is also always at hand to provide you with the insights needed to make the best decision for your needs.
If you would like to learn more about us and find out how we can be of value to you, simply contact us today. We look forward to helping you make the most out of your call centre investment and maximising your resources so that you can get more done while enjoying excellent returns on your investment.