For many businesses, the only direct contact their customers have with them is through their contact centres. This just further compounds the importance of providing customers with a satisfying and professional call centre experience. It is because of this, among many other reasons, why so many companies prefer to work with a UK call centre. However, did you know that South Africa is a popular destination for companies to outsource their call centre needs to?
There are many great reasons for this, but perhaps one of the most important and popular reason is the fact that we, as South Africans, generally have quite neutral accents. In fact, our contact centres are able to rival any UK call centre in terms of professionalism and standards. At Outworx, we’ve worked hard to grow into the largest South African owned international call centre specialising in the European and Southern Hemisphere insurance industry.
We provide a cutting edge business process outsourcing solution, which offers our clients the ability to scale their outsourcing needs to meet their evolving and fluid business needs. Throughout our long history of celebrated service, we’ve gained invaluable experience and insights into our industry. We use these insights to meet the ever changing needs of our customers, and to remain at the cutting edge of the industry.
Let us help you build your brand by providing a reliable, professional and pleasant call centre experience to your customers. Our team of seasoned and trained professionals works hard to deploy our call centre experts in delivering the great service worthy of your brand. We continue to remain at the forefront of our industry, and to lead the way forward in cutting edge innovation.
If you’d like to discuss your call centre outsourcing needs in greater detail, feel free to contact us today. Grow your business by outsourcing your business processes, and dedicating your valuable time to your company’s core business activities. We look forward to helping your business stand out from the crowd.