Business Process Outsourcing (BPO) in South Africa

mandela-nelson

WHY SOUTH AFRICA?

SOUTH AFRICA IS READY FOR GROWTH

Looking for a better outsourcing BPO Partner?

South Africa offers world-class acumen and infrastructure, with flourishing financial and telecommunications development. It is positioned to diversify your outsourcing strategy. Pricing competitiveness is further supported by government incentives.

You will benefit from South Africa’s…

  • Positive English accent and fluency – We speak it and write it well!
  • Costs competitive to India and the Philippines
  • Robust infrastructure with >99.9% up-time
  • Diverse pool of talent with a cultural affinity to the UK, USA and Australian markets
POPULATION

3.4 million people, with more than 54,000 relevant degree holders are available for hire at the entry-level every year.

GROWTH

Durban has been one of the leading locations for manufacturing and trade purposes. This has contributed to its growth as an international BPO location.

TECHNOLOGY

Development of an Innovation and Technology Business Incubator funded by the Durban University of Technology and Small Enterprise Development Agency.

Business process management,

South Africa’s emerging market economy hosts the fastest growing Business Process Outsourcing (BPO) / Contact Centre industry in the world. South Africa has created successful experiences for these international brands: