Nov 24, 2015

3 Top Reasons to Outsource Your Call Centre

Many companies around the world, including big international corporates are opting to outsource their call centre as opposed to handling it in-house. This is done for […]
Nov 18, 2015

Why Outsource Your Call Center to SA?

More and more big businesses and international businesses are realising the value of outsourcing their call centre functions to South Africa. This is a result of […]
Nov 17, 2015

The True Value of Customer Service

In order for customers to be attracted to your business, and stay loyal to your brand, you have to be different. You need to treat customers […]
Nov 4, 2015

BPO Jargon Decoded

Industry jargon can be confusing, especially when you don’t have experience in that particular industry. This is the plight many companies face when outsourcing from a […]