May 29, 2015

Call Centre Outsourcing South African VS. India

The business process outsourcing industry is its peak, with more countries competing for a piece of the market share. As infrastructure development is rapidly improving, the […]
May 29, 2015

The Rise of Business Process Outsourcing in SA

Business process outsourcing is a competitive industry and has grown rapidly over the years in South Africa and around the world. More and more businesses are […]
May 29, 2015

Vocal Biometric Authentication -The Future

Customers are usually faced with the time consuming challenge of answering an elaborate list of questions to authenticate their identity when they call various customer service […]