May 29, 2015

Call Centre Outsourcing South African VS. India

The business process outsourcing industry is its peak, with more countries competing for a piece of the market share. As infrastructure development is rapidly improving, the […]
May 29, 2015

The Rise of Business Process Outsourcing in SA

Business process outsourcing is a competitive industry and has grown rapidly over the years in South Africa and around the world. More and more businesses are […]
May 29, 2015

Vocal Biometric Authentication -The Future

Customers are usually faced with the time consuming challenge of answering an elaborate list of questions to authenticate their identity when they call various customer service […]
May 27, 2015

The Day of the Demanding Consumer

We are living in the digital age and consumers demand more attention now than they ever have before. They want answers and they want them now. […]
May 11, 2015

The First Outworx Football Tournament

On Saturday the 9th of May 2015, Outworx hosted its very first football tournament. We all got to know each other better in a more relaxed […]
May 7, 2015

The Outworx Difference

The South African business process outsourcing industry has grown more and more competitive over the years and with so many developments in technology things are more […]