About Outworx

Outworx was born from a commitment to deliver a Contact Centre Solution, which has the ability to deliver a tailored fit for any clients’ campaign requirements. We developed and delivered this solution initially for a major UK insurance company drawing from experience gained in the fax to email and online marketing industries.
We continue to strive to deliver the same solution of flexibility for all clients, ensuring outstanding performance and results are achieved.
Since launching we have developed our business in one of the most challenging industries in the UK, and have managed to become a leading supplier of Insurance Services for UK insurance providers.
We have gained valuable experience and transferable knowledge, which ensures that we can excel across other industries. Our own existing managerial experience enables us to deliver all outsourced requirements for UK clients regardless of industry.

Our Mission

Our mission is to become the leading and most sought after outsourcing Contact Centre and back-office business solutions company. It is our constant mission to develop a global reputation for service excellence, professionalism and reliability. We continuously grow and expand our outsourcing solutions. The Outworx team are constantly motivated and we provide an inspiring work environment by expanding our team’s knowledge and industry experience.

Business Principles

  • Innovation. We offer continual motivation, providing our team with a stimulating work environment. Outworx encourages innovation and commitment.
  • Client satisfaction is key to our success. This is achieved through appreciated and motivated employees, willing to go the extra mile.
  • We operate with transparency and honesty. Integrity is core to our business. We function with principles and above all else, conscience and ethics.
  • Team work is a vital component to the continual success of our business and our services. Our employees are committed to learning and achieving success in the industry. We encourage development within the workplace and function as a solid and formidable team.

Values

  • Responsibility and accountability
  • Transparency and integrity
  • Motivated employees
  • Customer satisfaction and superior service
  • Team work
  • Employee respect

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