Outworx is a Contact Centre that can deliver all aspects of your Customers lifecycle. And if we are not required to deliver all aspects we will still make it our job to understand your customers lifecycle so that we can deliver an experience fitting of your brand   All of our Advisors are challenged to live, breath and communicate your brand as much as you do. We encourage all advisors to embrace your brand and to think as if they work for you! Outworx just provide the platform to deliver at a cost effective solution saving in some cases up to 50% on operating costs


All areas of our business are given a simple goal! To become a Centre of Excellence Outworx will support and encourage this task at all times.


As the saying goes “Experience is one thing you cant get for nothing” at Outworx we understand and embrace this saying so that is why we invest heavily in our People, Training and Development to create Experience.


Outworx strives to be the employer of choice and uses engagement as its key driver. We empower our people to create an environment they not only enjoy but strive in. This is done via Engagement teams, Incentives, Rewards and Recognition.

Why Us

  • Largest South African owned International Call Centre
  • Specializing in the European and Southern Hemisphere Insurance industry
  • With an expert team also skilled in Mobile communications, Broadband and Media, SEO and PPC campaigns
  • Offering all aspects of the customer lifecycle from Acquisition to Validation
  • Whilst focusing on becoming the employer of choice for Durban KZN
  • Wealth of International experience across the mobile, media, insurance and service industry

Meet Our Departments