Largest South African owned International Call Centre
Specializing in the European and Southern Hemisphere Insurance industry

Outworx was born from a commitment to deliver a BPO Contact Centre Solution, which has the ability to deliver an exact tailored fit for any client campaign or business process requirement. We have gained the valuable experience and transferable knowledge, which ensures that we can excel across all industries. Our own existing managerial experience enables us to deliver all outsourced requirements for clients regardless of industry.

Our Performance Statistics

Servicing Over 15,000 customers on a daily basis

Inbound Calls

Outbound Calls

Welcome Calls

E-mail correspondence

Don't Take Our Word For It

C. Reed
"Outworx has provided us with a service that we can trust and rely on. Their advisors deal with our customers in a consistently professional and helpful manner. They make the effort to ensure our brand is represented as we expect."
D. White
"We enjoy an excellent partnership with Outworx. We are, and always have been, confident that they go the extra mile to really get to know our brand and products. They ensure they understand and help us achieve our long term goals – it’s a great relationship!"
A. Ball
"My experience as a client with Outworx has been refreshing. They listen to our requirements and deliver an excellent service. Where as others have similar messages as to how they engage with clients, Outworx 'walk the talk' every time. They really value our business."
K. Sharpe
"Anyone can deliver an outsourced contact centre service, but we wanted something very different – a service where our calls were answered by people who really understood our business – and our customers’ needs. The combination of Outworx proven people skills and innovative contact centre technology has really delivered for ...